Privacy Policy and Terms & Conditions

Dynamic Muse Privacy Policy


We are dedicated on protecting your privacy and using any personal information you provide responsibly. We believe that it is important for you to understand the type of information we collect from you, how it is used, and who will have access to that information. This policy will be updated regularly, so kindly check this page for future updates.

In case you disagree with this policy, you have the choice to refrain from using our products, services, or any part of our business. 

If you have any inquiries or concerns about this Privacy Policy, please contact us at [email protected].

Information you provide directly to dynamic muse in our role as a “data controller,” including information provided for direct orders, is subject to our privacy policy. Notice regarding transfer of data. Order processing and fulfillment services, and certain platform features utilized by photographers on this website, require that personal data be processed by WordPress in the United States of America, where the necessary computing systems are located. Those services and features would not be available without such processing of personal data in the United States of America. Please be aware that the United States may not provide the same level of protection of personal information as in your country, state, or other jurisdiction of residence or nationality, and when transferred to the United States, your personal information may be accessible by, or otherwise made available to, local government authorities and officials pursuant to judicial and/or administrative orders, decrees, and demands, and/or other domestic laws, statutes, and regulations. You hereby acknowledge and agree that in order to satisfy our contractual obligations and to provide you the services described here, we have to transfer and process your personal information in the United States
of America. 

Notice regarding additional rights. Should you desire to exercise additional rights available to you under applicable laws (e.g., access, erasure, portability) you should first contact the photographer, when it is acting as the data controller. The photographer, as the owner of the website, is the controller for any personal information provided by you except for direct orders, as defined next. WordPress, acting as a processor or service provider on behalf of the photographer, or as a controller of data for direct orders, can be contacted at [email protected] with your specific request. 

Facial recognition. Please note that photographers may elect to make it easier for their customers to identify or sort photographs to their
photo galleries by implementing facial recognition tools dynamic muse makes available through our services. While dynamic muse may host such facial recognition data on its platform on behalf of those photographers to enable Image identification and organization, dynamic muse does not have any independent method to be able to identify or verify any individual based on that facial recognition data. Accordingly, therefore, requests pertaining to the same may have to be resolved by the applicable photographer. Further, you acknowledge and agree that Dynamic Muse parties shall not have any liability to you, and you hereby waive any claims against dynamic muse parties and covenant not to sue dynamic muse parties, related to such facial recognition data. Notwithstanding the foregoing, dynamic muse has implemented commercially reasonable protocols to safeguard and, when appropriate, to permanently delete or dispose of images and photographs subject to the facial recognition features. More specifically, dynamic muse will delete images subject to the facial recognition features from its custody or control when it has been more than three (3) years since the last interaction by an applicable photographer with dynamic muse. Dynamic muse will disclose and disseminate images subject to the facial recognition features to third parties in accordance with the data sharing and third-party disclosure terms and conditions set forth the agreements (i.e., the terms of service) between Dynamic Muse and the applicable photographer/data controller. Individuals who are residents of, or who otherwise are located in, the state of Illinois (united states), are prohibited from using, or being subject to, dynamic muse facial recognition features. 

Dynamic Muse Terms and Conditions

  1. Introduction

Dynamic Muse appreciates your business and trust. Please read this Privacy Policy, providing consent to both documents in order to have permission to use our services. 

  1. Data Collected

Registration Data

If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your

personal information at any time (except changing your username). Website administrators can also see and edit this information. 

Purchase Data

To receive product support, you have to have one or more Envato/AxiomThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services. 


When you leave comments on the website, we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection. 

We use your personal information in the following cases: 

  • Verification/identification of the user during website usage 
  • Providing Technical Assistance
  • Sending updates to our users with important information to inform about news/changes
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security over our customers’ personal information
  • Customize the website to make your experience more personal and engaging
  • Guarantee overall performance and administrative functions run smoothly. 
  1. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser. 

Necessary Cookies (All site visitors) 

  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy. 
  • PHPSESSID: To identify your unique session on the website. 

Necessary Cookies (Additional for logged in customers)

  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification. 
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification. 
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of the admin interface, and possibly also the main site interface.
  • wp-settings-[UID]: WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the user’s database table. This is used to customize your view of the admin interface, and possibly also the main site interface. 
  1. Who has access to your data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by: 

  • Our system administrators. 
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access. 
  1. How long we retain your data

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. 

If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information. 

  1. What rights you have over your data

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. 

You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). 

If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you. 

  1. Buying photos 

Depending on preferences made available by the Photographer, you may have the option of placing orders to be fulfilled by the Photographer (“Photographer Orders”) or by Dynamic Muse and its affiliates and suppliers (“Direct Orders”). You agree that the Photographer shall be solely responsible for all aspects of Photographer Orders, including but not limited to processing and fulfillment, and that Dynamic Muse shall not have any liability to you for the same. You agree that you shall be responsible for reviewing, approving, and taking all other necessary steps to place Photographer Orders and Direct Orders, and that neither Photographers nor Dynamic Muse will have any liability to you for errors you make when placing orders. You are responsible for paying the Photographer for any Photographer Orders and for any applicable taxes. For Direct Orders, payments are processed on behalf of the Photographer. By placing an order you authorize Dynamic Muse and/or its payment processors to charge your credit card the purchase price for the order, plus applicable taxes. To the extent permissible by law, risk of loss for all items purchased by you through the website passes to you upon Dynamic Muse’s or the Photographer’s delivery to a shipping carrier. 

As a purchaser of products through this website, you acknowledge that such products are purchased for personal use only and are custom made to your order and have no market beyond your purchase thereof. Except as provided in the applicable End User License with the Photographer, you may not reproduce, scan, display, transmit, distribute, modify, alter or otherwise exploit those physical products, or any portion thereof, for commercial use, in any manner, without the prior written consent of the Photographer. You acknowledge that products (including digital products) purchased through the website are purchased subject to the terms set forth by the Photographer in a separate End User License as described below. 

  1. Amendments

We may amend this Terms & Conditions from time to time. When we amend it, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our business.